AI training for technical teams
Ride the AI wave.
Build the skills to lead it.
Turn pressure to adopt AI into the ability to choose, build, and evaluate it. Three connected courses help your team move from architectural decisions to implementation in code.
A clear path from understanding to implementation
Choose the one-day architecture course, the two-day applied engineering course, or the complete three-day boot camp.
1 day · Live instructor-led
AI Implementation
From Opportunity to Architecture
Turn AI pressure into a practical implementation plan.
Course overview
Your organization is being asked to move faster with AI. The difficult part is deciding where it belongs, what it should be allowed to do, and how to tell whether it is good enough for real work. An impressive demo cannot answer those questions on its own.
This one-day course gives technical leaders and practitioners a practical framework for making those decisions. Follow a realistic enterprise application as it gains knowledge, tools, evaluation, and controls. See how architectural choices change quality, risk, latency, and cost, and where conventional software should remain in charge.
Through demonstrations, guided activities, and discussion, build the judgment to challenge proposals, compare approaches, and scope a credible pilot.
In this course, you will learn how to
- Identify worthwhile AI opportunities and recognize when conventional software is the better choice.
- Compare model, hosting, and routing options against quality, privacy, latency, and cost.
- Choose patterns for enterprise knowledge, tools, agents, and MCP integration.
- Define validation, evaluation, permissions, and approval around model behavior.
- Recognize security and reliability gaps before exposing a system to real users.
- Outline a bounded pilot with success criteria, ownership, and evidence for the next decision.
Who should attend
Software and solution architects, engineering managers, technical leads, software engineers, platform and DevOps professionals, technical consultants, and product leaders involved in AI implementation decisions.
Learning experience: Architecture-focused demonstrations, guided exercises, and discussion in OpsPilot with synthetic data. The focus is understanding implementation choices; the two-day continuation develops the patterns in code.
Course agenda
Topic order, pacing, and time spent on each subject vary with the group’s experience, questions, and learning needs. Topics are not assigned to fixed times or days. Plan to attend the full course.
Detailed course outline
Explore each part of the learning path.
Part 1: Intro: connect the course to your work
Start with the implementation decisions your organization faces. Get oriented to OpsPilot, the classroom flight simulator, and learn what to observe when an AI system succeeds, fails, or needs human help.
- Course goals, participant context, and the learning path
- A realistic application with synthetic data
- Observe quality, cost, latency, and allowed actions
Part 2: AI has changed the engineering decision
Understand what a model adds to an application and what surrounding software must still control. Explore why a convincing answer can be wrong, and why a successful demo leaves important engineering questions unanswered.
- Code, AI, or hybrid: deterministic and probabilistic behavior
- Models, tokens, context, memory, and hallucination
- Escalation, confidence, approval, and observable failure
Part 3: Choose the right opportunity and architecture
Turn a painful business workflow into a bounded AI pilot. Compare model and hosting choices against the work you actually need done, including the full cost of routing, retries, and review.
- Automation versus augmentation; pilot scope and ownership
- Frontier, smaller, local, hosted, and privately deployed models
- Model selection, workflow cost, routing, and escalation
Part 4: Give AI enterprise knowledge
Learn how an application supplies current, authorized evidence to a model. Understand the mechanics of retrieval and the checks needed before presenting an answer as grounded in company information.
- Embeddings, semantic search, chunking, and retrieval-augmented generation (RAG)
- Documents versus authoritative APIs; RAG versus fine-tuning
- Access boundaries, prompt versions, citations, and evidence checks
Part 5: Move from answers to controlled actions
Follow a proposed action through the application: structured output, validation, permission checks, approval, and execution. Compare fixed workflows with agent loops and decide when a direct API or Model Context Protocol (MCP) integration fits.
- Tool schemas, permissions, and approval for the exact action
- Retries, idempotency, partial failure, and durable progress
- Agent autonomy, stop conditions, direct APIs, and MCP
Part 6: Can you trust it? Evaluate the system
Define what acceptable behavior looks like and test it against independently checked examples. Learn why average quality scores can hide unacceptable failures and why an AI reviewer needs evaluation too.
- Deterministic validation, evaluation datasets, and quality rubrics
- Offline tests, runtime checks, AI review, and human escalation
- Check the answer and the actual outcome; state evaluation limits
Part 7: Security and production reality
Examine what happens when inputs are hostile, dependencies fail, or costs grow. Bring the architecture together into a practical pilot plan with explicit controls, evidence, and remaining readiness gaps.
- Prompt injection, data leakage, least privilege, and tool abuse
- Observability, versioning, regression evaluation, and graceful degradation
- Production-readiness review and a concrete first-pilot plan
What you take back to work
A shared vocabulary for AI implementation, a framework for architectural decisions, and a concrete starting point for your first pilot.
Continue with Applied AI Engineering to implement the patterns in code, or book the combined three-day AI Engineering Boot Camp.
2 days · Live instructor-led
Applied AI Engineering
From Architecture to Implementation
Move from knowing the patterns to building with them.
Course overview
Your team can call a model. The next challenge is engineering the application around it: connecting the right data, controlling actions, testing outcomes, and handling the moment a dependency or model response fails.
This two-day course turns architectural understanding into implementation practice. Work through retrieval, structured output, tools, bounded agent workflows, and evaluation. Compare execution paths and inspect the tradeoffs instead of treating a fluent response as proof of success.
The course emphasizes the engineering habits teams need to move a pilot forward: explicit contracts, observable behavior, repeatable evaluation, and controlled failure. Build a stronger basis for deciding what to improve, what to automate, and what still requires human oversight.
In this course, you will learn how to
- Implement a model-backed application path with explicit inputs, outputs, and validation.
- Connect enterprise knowledge through retrieval and check the evidence behind an answer.
- Integrate tools with permission checks, approval, and protection against duplicate actions.
- Build bounded workflows or agent loops with persistent state and stopping limits.
- Create evaluations that test output quality and consequential application behavior.
- Compare routing options and identify security, reliability, and cost gaps before expanding a pilot.
Who should attend
Software engineers, technical leads, platform and DevOps engineers, solution architects, and technical consultants who will build, integrate, test, or operate AI-enabled applications.
Learning experience: Hands-on implementation, guided troubleshooting, and evidence-based review. Activities build on a shared application scenario. Activities are tailored during scoping to your team’s goals.
Course agenda
Topic order, pacing, and time spent on each subject vary with the group’s experience, questions, and learning needs. Topics are not assigned to fixed times or days. Plan to attend the full course.
Detailed course outline
Explore each part of the learning path.
Part 1: Build the application around the model
Begin with a bounded use case and implement a model-backed application path. Make inputs, outputs, and failure behavior explicit so the model can be tested as one component of a larger system.
- Task boundaries, request flow, and model-provider integration
- Prompt configuration and structured output schemas
- Baseline behavior, validation, and error handling
Part 2: Connect enterprise knowledge with RAG
Implement retrieval that supplies relevant evidence to a model, then examine how changes to context affect the response. Compare a document-based answer with a lookup from an authoritative application source.
- Embeddings, indexing, chunking, and retrieval
- Authorized context, citations, and source traceability
- Missing evidence, poor retrieval, and grounded-answer checks
Part 3: Turn recommendations into safe tool calls
Connect the model to a narrowly scoped application operation. Keep permission checks and business rules in code, and make approval apply to the action that will actually execute.
- Tool definitions, schema validation, and application APIs
- Read and write permissions; human approval boundaries
- Idempotency, retries, and partial-failure handling
Part 4: Build bounded workflows and agent loops
Implement the next-step logic for a controlled workflow or agent. Explore where MCP helps expose tools, and how persistent state and limits prevent a restart from repeating an action or resetting a budget.
- Fixed orchestration versus model-selected next steps
- Direct API and MCP integration boundaries
- Durable progress, context management, budgets, and stop conditions
Part 5: Make quality measurable
Build an evaluation set and compare the application against explicit acceptance criteria. Combine exact checks with rubric-based review while keeping severe failures visible instead of averaging them away.
- Representative examples and independently checked expected results
- Deterministic assertions and AI-reviewer rubrics
- Regression evaluation, failure categories, and human review
Part 6: Route for quality, latency, and cost
Compare execution paths for the same task and implement a routing policy. Account for the whole workflow, including retrieval, tool use, retries, and stronger-model review.
- Code, smaller models, and frontier-model paths
- Observable escalation triggers and fallback behavior
- Measure per-task quality, latency, and total cost
Part 7: Exercise security and failure behavior
Challenge the implementation with hostile content and broken dependencies. Check whether the surrounding application preserves its boundaries when the model is persuaded, uncertain, interrupted, or unavailable.
- Prompt injection, unauthorized access, and unsafe tool requests
- Timeouts, repeated requests, partial completion, and recovery
- Audit evidence, graceful degradation, and operational limits
Part 8: Review readiness and plan the next iteration
Bring the application path, evaluation evidence, and operating controls together. Identify what the training implementation demonstrates and what still needs to be proven before use in your organization.
- Trace behavior across model, data, tools, and validation
- Version prompts and configuration; rerun tests after changes
- Readiness gaps, pilot acceptance criteria, and next engineering steps
What you take back to work
Implementation experience, evaluation approaches, and a practical list of the evidence and controls your team needs for its next pilot iteration.
Explore the three-day AI Engineering Boot Camp to combine architecture and implementation in one program.
3 days · Live instructor-led
AI Engineering Boot Camp
From Opportunity to Implementation
Ride the AI wave with a team that can make it work.
Course overview
AI is changing what teams are expected to deliver. Keeping pace takes more than learning a new tool: your people need to understand where AI helps, build the surrounding application, and evaluate the behavior they are asking the business to trust.
This three-day boot camp combines AI Implementation: From Opportunity to Architecture with the two-day Applied AI Engineering course. Begin with the decisions behind a useful, bounded AI system. Then implement the patterns in code and examine how they behave with real application constraints.
The result is one connected learning experience, from opportunity selection to data, tools, agents, evaluation, security, and operations. Give your team a common language and practical experience it can carry into the next implementation conversation.
In this course, you will learn how to
- Translate a business workflow into an AI use case with clear boundaries and success criteria.
- Choose model, hosting, knowledge, and integration patterns for the job.
- Implement retrieval and tool use while keeping permissions and exact business rules in code.
- Develop bounded workflows with approval, recovery, and stopping behavior.
- Evaluate answers and actions, compare execution paths, and measure cost and latency.
- Explain readiness gaps and plan the next stage of an enterprise AI pilot.
Who should attend
Engineering teams, technical leads, architects, platform professionals, and technical consultants who need the complete path from AI architecture to application implementation.
Learning experience: The course combines demonstrations, guided architecture activities, discussion, hands-on implementation, and evaluation. A shared application scenario connects the decisions to the behavior of the system. The instructor adapts the pace to the group.
Course agenda
Topic order, pacing, and time spent on each subject vary with the group’s experience, questions, and learning needs. Topics are not assigned to fixed times or days. Plan to attend the full course.
Detailed course outline
Explore each part of the learning path.
Part 1: Understand AI and select a useful opportunity
Begin with the business workflow and learn where probabilistic models fit alongside conventional software. Compare model and hosting options, then scope a pilot that is small enough to evaluate and meaningful enough to matter.
- Orientation; AI terminology, context, and model behavior
- Code, AI, or hybrid; augmentation versus automation
- Model selection, hosting tradeoffs, routing, and workflow cost
Part 2: Design knowledge and action boundaries
Follow information and proposed actions through the system. Choose authoritative sources, understand retrieval, and define what tools and agents may do before deciding how much autonomy to give them.
- Embeddings, RAG, APIs, and evidence quality
- Structured output, permissions, approval, and idempotency
- Agent workflows, durable state, stopping limits, and MCP
Part 3: Evaluate trust and production readiness
Define how you will recognize acceptable behavior and unacceptable failures. Connect evaluation, security, and operations to a first-pilot plan that your engineering and business stakeholders can discuss.
- Evaluation datasets, deterministic checks, and AI review
- Prompt injection, data boundaries, observability, and recovery
- Acceptance criteria, ownership, readiness gaps, and pilot planning
Part 4: Build the foundation and retrieval path
Move from architectural choices into code. Connect a model to the application, add structured validation, and implement a knowledge path whose evidence can be inspected.
- Application inputs, outputs, and model integration
- Retrieval, authorized context, and citations
- Baseline comparison and grounded-answer checks
Part 5: Connect tools and bounded workflows
Implement controlled application actions and the workflow that surrounds them. Explore direct APIs and MCP while keeping permissions, approvals, and recovery in application logic.
- Tool contracts and permission enforcement
- Approval for the exact action; retries and duplicate prevention
- Workflow and agent state, budgets, and stopping conditions
Part 6: Evaluate behavior and optimize routing
Build repeatable evidence for quality and efficiency. Compare models and execution paths against the same criteria, keeping severe failures separate from average performance.
- Evaluation cases, rubrics, and regression checks
- Reviewer evaluation, escalation, and human oversight
- Quality, latency, cost, and model-routing decisions
Part 7: Challenge failures and review the pilot
Exercise the system with malicious inputs and dependency failures. Review the actual outcomes and identify the next work needed before a training implementation becomes an enterprise pilot.
- Injection, unauthorized actions, timeouts, and partial failure
- Audit trails, graceful degradation, and versioned changes
- Integrated readiness review and next-iteration planning
What you take back to work
A connected understanding of AI architecture and implementation, practical engineering experience, and a clearer plan for building and evaluating your next pilot.
Bring the complete program to your team, or discuss the one-day and two-day courses as separate stages of the same learning path.
Private team training
Make AI capability
a team capability.
Discuss your team's experience, implementation goals, and preferred dates. We will help you choose the right course path.
Discuss your training needs